Flowko

Privacy Policy

Last updated: March 2026

1. Introduction

Flowko Rešitve is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website flowko.si and use our digital services. This policy complies with the EU General Data Protection Regulation (GDPR) and applies to all personal data we process about you.

2. Data Controller

  • Company: David Vojvodić s.p., Flowko
  • Address: Ulica Daneta Šumenjaka 2A, 9000 Murska Sobota, Slovenia
  • Email: info@flowko.io
  • Data Protection Officer: David Vojvodic

3. Information We Collect

3.1 Information you provide:

  • Contact information (name, email address, phone number)
  • Company details (company name, industry, size)
  • Communication preferences
  • Technical requirements and project details
  • Payment information (securely processed via third-party payment providers)

3.2 Automatically collected information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

4. How We Use Your Information

4.1 Service delivery (legal basis: contract performance):

  • Providing digital solutions and consulting services
  • Project management and communication
  • Technical support and maintenance
  • Billing and payment processing

4.2 Business operations (legal basis: legitimate interest):

  • Website analytics and improvements
  • Security monitoring and fraud prevention
  • Business development and service improvement

4.3 Marketing (legal basis: consent):

  • Sending newsletters and insights
  • Promoting relevant services

5. Data Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties, except:

5.1 Service providers:

  • Website hosting (secure EU providers)
  • Payment processing
  • Email providers (for agreed communications)
  • Analytics tools (Google Analytics with IP anonymization)

5.2 Legal requirements:

  • When required by law
  • To protect our rights or property
  • In good faith to prevent criminal activity

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure data storage, regular security audits, limited access rights, and data handling security protocols.

7. Your GDPR Rights

Under GDPR you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (“right to be forgotten”)
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: For marketing communications at any time

To exercise these rights, contact us at info@flowko.io. We will respond within 30 days.

8. Data Retention

  • Contact information: 3 years after last contact
  • Project data: 7 years (tax requirements)
  • Analytics data: 26 months (Google Analytics)
  • Cookies: In accordance with our cookie policy

9. Policy Updates

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

10. Contact Us

For privacy inquiries or to exercise your rights:

  • Email: info@flowko.io
  • Data Protection Officer: David Vojvodic

You also have the right to file a complaint with the relevant supervisory authority if you believe your data protection rights have been violated.

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